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Terms and Conditions

INFORMATION
The www.fsesolar.co.za website is operated from with in South Africa.
The Prices on the website are in South African Rand (R).

AGREEMENT
By accessing or using the fsesolar.co.za website you agree to be legally bound by the following conditions.

PRIVACY
We completely respect your privacy at fsesolar.co.za. We will never sell, rent or give away your name, e-mail or address to anyone - ever. We may send e-mail messages to our customers with news and special offers and users may, by return mail, indicate whether they would prefer not to receive any such mail in future.

SHIPPING INFORMATION
We ship within South Africa on request.
Order confirmation
When you submit your order to us, you will receive an e-mail confirming that we have received your order and are processing it. Please contact us if you do not receive an e-mail from us within 24 hours of placing your order.
Shipping confirmation
Once your order has been processed and is ready for shipment, you will receive a second email providing you with track and trace information.
Item not in stock
If an item is not in stock, you will be notified and be given the opportunity to either backorder, substitute or cancel.
Delivery
Delivery costs anywhere in South Africa are not included in the purchase price. These charges will be calculated and presented to you for payment. Only on full settlement of the additional charges, will your order be delivered. Delivery is usually by counter-to-counter at your local post office, unless otherwise arranged.

RETURNS POLICY

Returns can be made within 7 days of the date of delivery. Only items that are returned in their original condition, with original packaging will be accepted.

In the event that you return an item to us, you are welcome to exchange it for any other item of the same price. No refunds are given under any circumstance. Should the replacement item differ in price, you will either need to pay the difference, or you will receive a credit for that amount.

DISCLAIMER
fsesolar.co.za endeavours to provide accurate and up-to-date information on this site – but neither fsesolar.co.za nor any of its employees or associates can be held responsible for errors, or for any damage caused as a result of the use of, or inability to use, this site or any sites linked.
Items listed are subject to availability and prices are subject to change without prior notice.

COPYRIGHT
All original material on this site is the intellectual property of fsesolar.co.za and is protected as such by South African and International Intellectual Property Law.

DISPUTES
Any dispute of whatsoever nature arising out of this agreement concerning any of the rights and/or obligations of any party thereto, either during the currency of the agreement or after the completion or cancellation thereof, including any dispute as to the validity of the agreement, is hereby referred to the arbitration and final decision of a single arbitrator who shall be appointed by agreement between the parties, or failing agreement at the request of either party by the Chairman for the time being of the Association of Arbitrators, and the parties agree to accept his award as final and binding upon them. The arbitration will be conducted under South African law.
The cancellation of this agreement by either party for whatever reason shall not affect the validity of this clause.